How Team Hugo Works
Hands-on work, done properly
How We Work
Keeping things simple works best.
At Hugo Will Fix It, it all starts with a conversation. No complicated steps, no pressure. Just a practical way to explore what’s possible.
Step 1 – Get in touch
Reach out by email, phone, or WhatsApp and tell us a bit about your idea or project. It helps to know where the work is needed, your preferred timing, and any budget range you have in mind.
Email
hello@hugowillfixit.com
WhatsApp
+31 6 373 20 920
Call
+34 6 235 81 744
Step 2 – Share what you have
Send a few photos or videos by email or WhatsApp, along with any details you already know. This helps us understand the space, the challenge, and what might work.
Step 3 – Free remote estimate
For early-stage ideas or smaller projects, a free rough price indication is often possible. Simply email or WhatsApp a few photos or videos, and we’ll take a first look to help you decide on the next steps.
If your project needs more thought, multiple options, or on-site advice, we’ll discuss what makes sense to do next. An on-site visit is a paid service, covering travel time, fuel, and the advice involved.
Step 4 – On-site visit (if needed)
If the project requires more detail, measurements, or discussion on location, we’ll arrange a visit. During this visit, we look at the space, talk through options, and give practical advice based on what’s realistically possible.
This visit is a paid service, as it includes travel time and professional advice.
Step 5 – Agreement & planning
After the visit, we confirm the scope of work, estimated timing, and pricing. Once everything is agreed, we schedule the work and get started.
Larger projects may require an advance payment before materials are purchased or work begins. All details are discussed upfront.
You can find more information about pricing, payments, and conditions in our Terms & Conditions.
A hands-on approach
Not every space is perfect. Especially on Mallorca, walls aren’t always straight and plans often evolve. That’s part of the fun. We stay flexible, think along with you, and focus on solutions that actually work in real life.
If you’re curious, have questions, or just want to see what’s possible, feel free to get in touch. We’re happy to explore it with you.